Won't install: "Patch for Acer Communications Suite" (180083

ETA: as of June 2nd it appears that Acer has fixed the problem. Patch #180083 appears to have been removed. Was able to successfully D/L and install patch #180084


Downloads then quits halfway through the install. Error window pops up

"I/O Error cannot locate files"

This failed patch is blocking patch #180084...yet another patch for the Acer Communications suite.

AA1 is a 1st generation Linpus model but is running an up-to-date version of Linpus gotten from a 2nd generation model's DVD recovery disc.

 

Same problem here, plus the history isn't accessible.

 

Big fat "me too" on this one. :-(
Ian

 

OK, here is a fix that seems to have worked for me.

Open a terminal
cd /var/cache/online-updater
mv acs_ame_20090427.sh\ \ .xml acs_ame_20090427.sh.xml

Don't hit enter after the mv command! Also note that you only need to type "acs" and then hit tab. The name will autocomplete. Do this again for the second argument, but then edit it to remove the "\ \"

You can then run the Live Update. As soon as you see the message about installing 180083, hit enter on that mv command. The install should then complete.

180084 then seems to have installed (eventually) and I'm now rebooting.

Ian

 

Drat. I hit submit too soon. It claimed to have installed but now wants to install again. :-(

Anyway, at least I got 180084 on there.

Ian

 

Uh...how about breaking this down a bit for the computer-challenged?

 

Is this what you're directing us to do?

1. Open a terminal
2. type or copy/paste this code:

cd /var/cache/online-updater

and hit 'enter'

3. enter this code:

mv acs_ame_20090427.sh\ \ .xml acs_ame_20090427.sh.xml

by only typing in this:

mv acs

because the terminal will auto complete

4. then hit "tab" key...

5. then type in

mv acs again (field will again autocomplete)

6. then remove the "\\" from this command

7 run live update and when you get an error message hit 'enter' in the terminal.

IS THIS CORRECT?

 

Yes, your instructions pretty much match mine. But (of course) none of that is code, just basic commands.

However you don't wait for an error, just the message saying it's installing 180083.

Howeverx2, this doesn't get 180083 to install. It claims to have installed but then later wants to install again. But it does seem to let later updates install.

Ian

 

Sorry, but these instructions aren't clear.

how many lines of code are are you entering in the terminal? Why isn't anything autofilling?

Why can I not delete "\\" ?

 

Just the two commands I gave, the cd command to get to the right directory and the mv command to rename the file.

The most likely reason for the lack of auto-complete is the badly named file isn't actually there. Take a look at what's in that directory using ls.

Ian

 

Is/are any of the two commands supposed to open a window other than the terminal?

I'm going to try this again but will manually type in the second command leaving out the two forward slash marks and see what happens....probably something I should have done in the first place. :lol:

SHAME ON ACER's linux development group! I have GOT to figure out how to use my Mac to burn USB boot drives so that I may install some other operating system. This is just getting tiresome.

 

No, just type the two commands into a terminal window. You then launch the Live Update from the Linpus desktop, go back to the terminal, and hit enter on the mv command when the message about installing 180083 appears. But as I say, 180083 doesn't actually seem to install (despite no error) but later updates do happen.

IKWYM about Linpus. I'm either going to wait for Kuki to hit final or just stuck Ubuntu onto the machine. I'm using Ubuntu on a few other machines and don't have any of the issues that I've had with Linpus.

Ian

 

OK, I have half a handle on this:

FIRST COMMAND:

cd /var/cache/online-updater

CORRUPTED SECOND COMMAND:

mv acs_ame_20090427.sh\ \ .xml

AND THE CORRECTED COMMAND IS EITHER THIS:

acs_ame_20090427.sh.xml

the above command causes a "command not found" message

OR THIS:

mv acs_ame_20090427.sh.xml

when I paste the above command into the terminal I get this error message...

mv: missing destination file operand after `acs_ame_20090427.sh.xml'
Try `mv --help' for more information.

 

The move (mv) command takes two arguments, the first being source and the second destination. It's the same as the DOS rename/ren command.

So, the command I originally gave was -
mv acs_ame_20090427.sh\ \ .xml acs_ame_20090427.sh.xml

The first argument is "acs_ame_20090427.sh\ \ .xml" and the second is "acs_ame_20090427.sh.xml"

So, the bad filename (with the two escaped spaces) is changed to the correct filename.

You should be able to use auto-complete for both arguments and the second time cursor back and delete the two slashes and two spaces.

I hope this helps!

Ian

 

I still cannot auto-complete this filename. I've no idea what directory you are referring to.

LOL pretend you're trying to teach this to... a chimp. because that's pretty much my level of Linux knowledge.

 

What are the chances that Acer will catch this one and fix this bug?

 

Hey,

I got the same problem. Managed to rename that file and install 180084. Got the same problem as you guys now 180083 refuses to install. Apparently it installs but it keeps coming back after reboot.


This is piss poor. Some dumbarse added a space on the XML file that probably has info on what to do.

You can tell from the way they've coded the Desktop configuration group-app.xml using really messed up XML the quality of their work.

I mean the distro runs solid apart from that, and it has some proprietary software provided by acer that I'd like to keep. Like the Huawei 3G connection manager.

Also, this is such an easy fix. All they have to do is recall the patch and make a new patch and then next time we run live update, all should be well.

I reckon we should all complain to acer or linpus or both. Anyone know where to contact them and I'll be more than willing to write something so everyone can copy and paste and send.

 

Thanks Gadgetmind, your instructions solved the problem.

 

Will it be any problem if I just ignore the 180083 & 180084 updates or is that likely to cause problems with future updates?
Thanks
Mark

 

Hello

I am really wondering why you guys cannot use properly the tools in this forum

suppose you want to give a command, why not using the code button?

first command:

Code:

cd /var/cache/online-updater

second command:

Code:

mv acs_ame_20090427.sh\ \ .xml acs_ame_20090427.sh.xml

so to not make a drawing here is a printscreen:

during the downloading


after the downloading



And when entering the "famous" command, despite it says "successfully installed "
after the reboot it claims they are some updates available, and b***it bingo it comes again the same 180083 wants to install again.
No wonder why chinese milk powder kills babies, and why chinese cars miss the crash-test :lol:

last but not least:

close to ZERO !


Thank you!

Nonogm, non-english born, linpus acer aspire one 150 user, bored at explanations that needs twenty posts to be clear!