Window 10 - No Safe Mode option

HSS001 · 2022-02-17

I have a Latitude 5420 which is a work laptop. I tried to install a USB external monitor but it sent the laptop into a reset loop This has happened previously on another laptop and I just went into Safe Mode, uninstalled the Driver, and then it was fine. But on the Latitude 5420 I can't get into Safe Mode. I've tried the following: [LIST] [*]Boot up. [*]Press Esc to go to Bitlocker Recover - enter the long key (I think 48 numbers) [*]Automatic Repair fails, then shows the "Troubleshoot/Turn off your PC" screen [*]I select Troubleshoot. [*]I see the below screen - but no Startup Settings (as described here - [URL]https://www.drivereasy.com/knowledge/how-to-enter-safe-mode-in-windows-10/[/URL]) [/LIST] [ATTACH=full]333[/ATTACH] I've tried ringing my internal support desk but they say a Full Rebuild will be required...! Anyone know why Safe Mode isn't available?

Discussion in 'Windows' started by HSS001, Feb 17, 2022.

HSS001

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I have a Latitude 5420 which is a work laptop.

I tried to install a USB external monitor but it sent the laptop into a reset loop

This has happened previously on another laptop and I just went into Safe Mode, uninstalled the Driver, and then it was fine.

But on the Latitude 5420 I can't get into Safe Mode. I've tried the following:

Boot up.

Press Esc to go to Bitlocker Recover - enter the long key (I think 48 numbers)

Automatic Repair fails, then shows the "Troubleshoot/Turn off your PC" screen

I select Troubleshoot.

I see the below screen - but no Startup Settings (as described here - https://www.drivereasy.com/knowledge/how-to-enter-safe-mode-in-windows-10/)

I've tried ringing my internal support desk but they say a Full Rebuild will be required...!

Anyone know why Safe Mode isn't available?
HSS001, Feb 17, 2022

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