Unknown laptop problem

Discussion in 'Acer' started by Dong nguyen, May 27, 2017.

  1. Dong nguyen

    Dong nguyen

    Joined:
    May 27, 2017
    Messages:
    2
    Likes Received:
    0
    My laptop (Acer Aspire E15) doesn't turns on properly, when I press power the battery light turns on but the display stays black, what can I do?
     
    Dong nguyen, May 27, 2017
    #1
  2. Dong nguyen

    something back

    Joined:
    Jun 25, 2011
    Messages:
    1,639
    Likes Received:
    392
    Location:
    North of the Watford Gap ,UK
    Welcome to the laptop forums site

    It could be a windows boot problem, or a hard drive failure.

    Press the power button, then keep pressing the F2 “many times”
    until you can see the bios menu,look at the boot section, is the hard drive listed?
     
    something back, May 27, 2017
    #2
  3. Dong nguyen

    Dong nguyen

    Joined:
    May 27, 2017
    Messages:
    2
    Likes Received:
    0
    The screen is just completely black, it doesnt shows anything
     
    Dong nguyen, May 27, 2017
    #3
  4. Dong nguyen

    something back

    Joined:
    Jun 25, 2011
    Messages:
    1,639
    Likes Received:
    392
    Location:
    North of the Watford Gap ,UK
    There's may things that can cause a black screen.

    A simple broken fan, the screen is faulty, the ram is locked with static, a faulty motherboard.

    You must immediately press the F2 key after pressing the power button.

    Try removing the ram then refitting it it could be locked.

    Is the battery working and is the power supply unit working?

    When you have tried all of the above then it's a case of taking it to a computer shop.
     
    Last edited: May 28, 2017
    something back, May 28, 2017
    #4
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads

  1. [SOLVED] UNKNOWN keyboard language after OS update

  2. Unknown Device and Issue with Card Reader

  3. Power supply item coming up as 'unknown device'

  4. add/remove software "error unknown "(?!)

  5. DW1390 Card Issue AOD-150 "unknown Vendor" Icon

  6. AOA150 Battery "Unknown"

  7. unknown keyboard problem

  8. Finding and old driver for Unknown Devices

Loading...