Latitude 7430 with Bitlocker, W10 install cannot see hard drive to install

Discussion in 'Dell' started by Ranch 44, Jul 3, 2023.

  1. Ranch 44

    Ranch 44

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    I've inherited a Latitude 7430 with W10 that has Bitlocker installed. I have no documentation at all, so no recovery passwords.

    I want to format and re-install Windows with no Bitlocker. I've gone to BIOS and made the USB with the install the first boot option, and that works. But when following the prompts to install, when I am asked what drive to format the option area is empty. It suggests loading drivers.

    I have gone to Command Prompt and am able to see the C: drive and it's four partitions there.

    I can see the Bitlocker ID in Command Prompt but the password does not display.

    I'm at a loss how to get Windows to install. Help? Please? :)
     
    Ranch 44, Jul 3, 2023
    #1
  2. Ranch 44

    Lee 2014

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    Hi I had the same problem, ssds are cheap so i just replaced and downloaded windows 11
     
    Lee 2014, Sep 7, 2023
    #2
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