Dell Inspiron 17 5000 series 5767

Discussion in 'Dell' started by big frog, Aug 17, 2018.

  1. big frog

    big frog

    Aug 12, 2018
    Likes Received:
    The laptop would only turn on for about 10 seconds then shot off. First thing I did was to buy a new charger. I let it charge for a day. I was able to use the computer for about ten minutes then it shut down. I let it charge again and this time I got a message that the charger was not recognized. I tried the charger in a different computer and it worked fine. The next step was that a bought a new battery from Dell. Before I installed the battery I held the power button for about 30 seconds to get rid of any stored power in the system. I installed the battery and tried to power up the system. Nothing happened no power light , nothing at all. 1 of my questions is will the computer power up without the battery being installed 2 could it be the dc jack that the power unit plugs into. My laptop is only about a year and a half old out of warranty.
    big frog, Aug 17, 2018
  2. big frog

    something back

    Jun 25, 2011
    Likes Received:
    North of the Watford Gap ,UK
    You have posted this question before
    something back, Aug 17, 2018
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