blue screen, help

Discussion in 'Laptop Hardware' started by petersago, Dec 21, 2012.

  1. petersago

    petersago

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    new here and not very savvy with the computer
    when i start the computer it seems to take a long time to get to my account and when it does i put my password in and it goes to the blue screen for ages before it finaly come to my page and i can use the laptop. Any ideas as to what is going on and how to fix it
    thx
    acer aspire 5920
     
    petersago, Dec 21, 2012
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  2. petersago

    something back

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    What version of software are you using?




    A blue screen usually means a system software fault. Possible
    problem with the last loaded software either a driver or program.


    If you can load into your computer try either restoring to an earlier
    point or removing the last program you installed
     
    something back, Dec 24, 2012
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  3. petersago

    petersago

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    blue screen help

    how do i find out the last program or driver that was loaded as there were several
     
    petersago, Dec 24, 2012
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  4. petersago

    something back

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    Are you using windows if so what version?
     
    something back, Dec 24, 2012
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  5. petersago

    something back

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    IF YOU ARE USING WINDOWS


    Go to the start button at the bottom left, type in system restore then choose it.
    A system properties box will open. Choose system restore. The click next,
    your system will list previous dates, choose a date approx two weeks previous
    then click next. Your system should restart.
     
    something back, Dec 24, 2012
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  6. petersago

    petersago

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    i know about that part. have made a few improvements to the laptop with different drivers and i do not know which one i put in so need to find them first and delete them one at a time. how do i find them
     
    petersago, Dec 25, 2012
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  7. petersago

    something back

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    Goto the control panel, by typing control from the start button. Click it on, then choose device manager. You will see the full list of drivers,see if there's a warning on any of them. To remove a driver right click on the section you want. Example cd drives then click on uninstall. Restart you computer. Second method again from the control panel choose add/remove a program.
     
    something back, Dec 25, 2012
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  8. petersago

    petersago

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    did that but there is no warning beside any of them, they all seem fine or at least the computer thinks so. Its a little annoying cos this happen every time i restart the computer and it takes about 10 minutes to use as a normal computer
     
    petersago, Dec 25, 2012
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  9. petersago

    something back

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    If you have the replacement drivers for your hardware then uninstall each driver a per previous post to see if that makes a difference. The only other thing is to use your system cd/dvd's to repair your operating system. It's most unlikely to be a virus problem.
     
    something back, Dec 25, 2012
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