Acer Aspire 5610Z - another day, another laptop issue...

Discussion in 'Acer' started by SweetMamaKaty, Oct 15, 2015.

  1. SweetMamaKaty

    SweetMamaKaty

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    Hi all, I first came to you with problems on an HP freezing up. After cleaning it and updating to Windows 10, it's trucking along nicely and I'm happy with it, so thanks! :D

    I've since picked up an old Acer Aspire 5610Z with Vista. It was working fine until recently, when it started turning off within a few minutes of operation. Here's what I know:

    It will stay on longer if I don't try to do anything (so useful!) but opening any web browser, or even Windows Update causes it to shut off.

    It's not the power supply, as changing to a different (trusted and working) cord made no difference (the battery is shot on this laptop however).

    I have run CCleaner, SpyBot S&D, MalwareBytes, and HitMan Pro - they found a thing or two, but nothing to stop the issue.

    I restored to a date prior to the issue, but that didn't help either.

    It's not hot, as it happens within a few minutes of powering on.

    The kicker - it will stay on indefinitely in Safe Mode, but as soon as I boot up normally, it goes back to shutting itself off.

    I don't have any OS disk for it, as I got it second hand, but if I remember there might be a way to look up my key? I don't have anything on the computer that I would mind losing, so if it could be fixed by starting over I'm fine with that. Just not exactly sure what to try next. Thanks for reading all this!
     
    SweetMamaKaty, Oct 15, 2015
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  2. SweetMamaKaty

    something back

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    It looks like a driver conflict problem. Possibly the video card driver?

    Type in device driver in the start button menu. Go to the display adapters

    right click on the device listed then choose uninstall.

    Restart your computer it will reinstall the driver automatically.

    You could also try to this program it will update all your drivers

    Driver booster 3

    http://www.freewarefiles.com/search.php?query=+Driver+booster+3&B1.x=0&B1.y=0&boolean=exact

    You could also try recover to an earlier time.
     
    something back, Oct 15, 2015
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  3. SweetMamaKaty

    SweetMamaKaty

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    Thank you for this - it has taken some real doing to get all these things done between shut-downs! Just now, I have finally gotten the last of my 17 outdated drivers updated. I had tried recovering to an earlier time already, and tried uninstalling the device driver as suggested.

    Do you have any other ideas? ;) I was shocked that there were so many outdated drivers, so I trust anything else that possibly could be outdated, is.
     
    SweetMamaKaty, Oct 19, 2015
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  4. SweetMamaKaty

    SweetMamaKaty

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    Another item - I don't know if this means anything or not (nor do I remember how long it's been saying this). On start-up, I get a message that says Windows has blocked some start up programs.

    This set have checks in the boxes next to them -
    Windows Defender
    Synaptics Pointing Device Driver
    HD Audio Control Panel
    Microsoft Security Client
    Spybot - Search & Destroy
    SavvyConnect Application
    Intel(R) Common User Interface - 3 of those
    Microsoft Windows Operating System
    Google Update
    Skype
    CCleaner
    Spybot - Search & Destroy - 2 here
    Adobe Acrobat

    These have no checks in the boxes -
    Acer Assist Launcher
    PowerReg
    Acer Tour
    ALaunchClient.exe
    eDataSecurity
    eDSMSNfix
    Launch Manager
    SetPanel
    Acer eAPLaunch Tool


    The screen has also started flickering sometimes.
     
    SweetMamaKaty, Oct 19, 2015
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  5. SweetMamaKaty

    something back

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    What version of windows are you using!

    Try to check the others in the check box first

    Given it's a second user machine it's probably best to do a fresh install, I see it's an acer machine.
    you may still have the restore partition on it.

    Try pressing alt and f10 immediately after pressing the power button, "you don't need to complete the process"
    you can always exit before proceeding.
     
    something back, Oct 19, 2015
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  6. SweetMamaKaty

    SweetMamaKaty

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    Thanks - it's Windows Vista. What will I be looking for after pressing f10, a restore partition?
     
    SweetMamaKaty, Oct 19, 2015
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  7. SweetMamaKaty

    something back

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    The restore partition should be showing with options to recover to factory settings.

    Given vista is such an old operating system try to look around for a cheap windows 7 operating system.
     
    something back, Oct 20, 2015
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  8. SweetMamaKaty

    SweetMamaKaty

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    Thank you! If I were to recover to factory, would having my Vista key be enough to get it back? That may be over my head...

    Thanks for the Windows 7 tip, I do have a craigslist wanted ad up as we speak. :) Here's a question though, what price should I offer? I've had my listing up for some time with no responses, so I think my price must be too low, but I don't want to pay any more than I have to either..
     
    SweetMamaKaty, Oct 20, 2015
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  9. SweetMamaKaty

    something back

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    It should be able to install from the factory settings, without the need to enter a serial number.

    Another way is if you can find someone with installation disks then using your serial number will
    also install it.

    You can download this program it will show you your serial number.

    http://www.freewarefiles.com/downloads_counter.php?programid=4857


    Given the computer is an old one you should be able to run windows 7 on it.

    Unable to give you a price for obtaining a genuine windows 7 installation disk set.

    Possibly under $35 or cheaper
     
    something back, Oct 20, 2015
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  10. SweetMamaKaty

    SweetMamaKaty

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    Thanks, I'll try some of these things.

    I just got it to let me do the alt F10 thing, and here is what it says, but I don't see anything to change:

    Edit Windows boot options for: Microsoft Windows Vista
    Path: \Windows\system32\winload.exe
    Partition: 2
    Hard Disk: 298fa959
    [ /NOEXECUTE=OPTIN ]
     
    SweetMamaKaty, Oct 20, 2015
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  11. SweetMamaKaty

    SweetMamaKaty

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    Another OEM number like last time...
     
    SweetMamaKaty, Oct 20, 2015
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  12. SweetMamaKaty

    SweetMamaKaty

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    Interesting twist!

    Having no luck rounding up a new OS, I thought to put in the Ubuntu zip drive you helped me make before (why didn't I think of this sooner, I have no idea) and the crazy thing still shut off!

    So if it's not the OS, or any of the things above, but it will stay on in safe mode, what do you think? :confused:
     
    SweetMamaKaty, Nov 12, 2015
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