USB ports flash drive & external usb harddrive not recognised anymore ?

this happened after I updated the chipset - usb ports flash drive & external usb harddrive not recognized anymore ?

How ever my Samsung mobile phone -is still recognized via usb- what can I do to to fix ?? Dell support assist- could Not find any issues.

 

Welcome to the laptop forums site

If it's windows 10 you are using, goto the windows icon bottom left,

right click on it ,then choose device manager, scroll down to usb controllers click on it

Right click on each LINE (at a time) then choose uninstall to each line in the usb controllers section,when you have done that restart your machine.

It should reset your usb drivers on boot up.

 

its windows 8 -and I have already tried this - it did not fix the problem- Now Microsoft also says it does not make anymore updates for windows 8 - they said I need to update to windows 8.1 or 10

 

I cannot guarantee that this will solve your problem but it's worth a try.

Download the program driver booster

https://www.iobit.com/en/driver-booster.php

 

Thank you for your reply , I re-downloaded all the Dell inspiron Chipsets -there are 3 altogether - I found that the
https://downloads.dell.com/FOLDER00701112M/5/CardReader_Realtek_W8_X02_A00_Setup-N3VPV_ZPE.exe

was the right one- The reason it was strange- was because I thought I had all drivers already installed- Even with the Dell SupportAssit Agent Telling me that it found no issues during the Not recognizing USB period.