Strange keyboard and mousepad issue

Discussion in 'Asus' started by KimiMimi, Mar 2, 2018.

  1. KimiMimi


    Jan 16, 2018
    Likes Received:
    I've been having a problem with my battery not charging and if the A/C charger was removed the laptop will shutdown. But also, when I reconnect to the charger my keyboard and mousepad would stick and respond poorly. I assumed it was the lost of power. I just noticed, however, that when this happened I've had the old battery still connected. I removed it and the keyboard and mouse is working fine. Any ideas what might be causing this? Also, I have replaced the battery and it doesn't happen except that the new battery also does not charge and I think there might be a voltage issue but I'm not a computer person so any advice/ideas will help :)
    KimiMimi, Mar 2, 2018
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