Source for ALL PARTS used in the One

Discussion in 'Accessories' started by ridestp, Sep 22, 2008.

  1. ridestp

    berkshires

    Joined:
    Sep 30, 2008
    Messages:
    5
    Likes Received:
    0
    I'm also holding off ordering from Sourceits until I hear what happened with Balut. Maybe we all need to wait a month or two until other dealers start appearing with AAO parts and supplies.
     
    berkshires, Oct 8, 2008
    #61
  2. ridestp

    PGH_One_User

    Joined:
    Aug 23, 2008
    Messages:
    57
    Likes Received:
    0
    Black, Brown and Pink Plastics?

    I'm looking for a replacement middle cover for my One. SourceIT is only stocking the white and blue covers. Any news from SourceIT or other suppliers on the other color covers? I can imagine they would be very popular.
     
    PGH_One_User, Oct 9, 2008
    #62
  3. ridestp

    ridestp

    Joined:
    Aug 24, 2008
    Messages:
    40
    Likes Received:
    0
    I am pretty sure that the problem with the 4800mAh 3 cell is Acer's fault, not Source ITs. It is listed as 3 cell 4800mAh on the service manual, so I bet the error is throughout Acer's system. SourceIT had no way to know about the error.
     
    ridestp, Oct 9, 2008
    #63
  4. ridestp

    goofball

    Joined:
    Aug 23, 2008
    Messages:
    710
    Likes Received:
    0
    I've only ordered once but the product came directly from Acer in TX so I don't put the blame on SourceITS. I'm a happy customer and have looked into ordering other parts as well (like the 4800mah battery) but I'm curious to see the size of it.
     
    goofball, Oct 9, 2008
    #64
  5. ridestp

    Balut

    Joined:
    Aug 27, 2008
    Messages:
    58
    Likes Received:
    0
    Location:
    Snohomish, WA
    Nope. I was sent the 2400 mAh battery. Kevin at SourceIt was able to confirm with Acer that the 4800 mAh 3-cell battery was an incorrect nomenclature, which Acer has since corrected in their documentation. They told Kevin that the 4400 mAh 3-cell does exist and they are express shipping it to me tomorrow. I should have it by Friday. As with other posters here, I do not place any fault with Kevin. He was simply going off what was listed as available in the Acer Service Manual. For anyone considering the 4400 mAh 3-cell, I'd recommend waiting until I get mine and report back on size and battery life.
     
    Balut, Oct 9, 2008
    #65
  6. ridestp

    onlineaddy

    Joined:
    Sep 9, 2008
    Messages:
    103
    Likes Received:
    0
    Keep us posted, Balut.
     
    onlineaddy, Oct 9, 2008
    #66
  7. ridestp

    hmmwv

    Joined:
    Aug 15, 2008
    Messages:
    78
    Likes Received:
    0
    Location:
    Seattle, WA
    Thanks Balut for the update. I emailed Kevin last week asking about the 4800mAh because it doesn't sound right, and he indicated that he was simply passing on information supplied by Acer, so it's not Kevin's fault in anyway. Who'd think a reputable manufacturer can't even get specs right on the manual. Anyway, I'm just wondering whether the 4400mAh 3-cell is actually a 3-cell, or in fact a 6-cell according to NaNo.
     
    hmmwv, Oct 9, 2008
    #67
  8. ridestp

    Cyradis

    Joined:
    Sep 12, 2008
    Messages:
    7
    Likes Received:
    0
    I just wanted to say that Kevin at SourceIT was great about giving me a prompt refund on my battery order. (I need the battery for a long trip before they'll be back in stock at SourceIT.) The communication was clear the whole way through. I would def. consider ordering through them again.
     
    Cyradis, Oct 10, 2008
    #68
  9. ridestp

    Balut

    Joined:
    Aug 27, 2008
    Messages:
    58
    Likes Received:
    0
    Location:
    Snohomish, WA
    Just wanted to let you all know that I am still waiting for the 4400 mAh battery to be delivered. Kevin didn't get the shipment tracking info from Acer, so I don't know yet if it has been shipped. Hopefully, I'll get it tomorrow, as I am leaving on a long trip Monday...
     
    Balut, Oct 10, 2008
    #69
  10. ridestp

    chadster

    Joined:
    Sep 16, 2008
    Messages:
    53
    Likes Received:
    0
    Location:
    Granada Hills California
    I guess our batteries will be ship at the same time. I received the 2400 today and I will ship it back to Acer
     
    chadster, Oct 11, 2008
    #70
  11. ridestp

    Balut

    Joined:
    Aug 27, 2008
    Messages:
    58
    Likes Received:
    0
    Location:
    Snohomish, WA
    No battery today. Unfortunately it's the weekend, so no new info from Kevin. Last communication from him indicated he was still waiting to hear from Acer on the replacement battery shipments. Oh well, guess I'll have to wait another week and a half (going on a long trip). Sorry to those waiting for word on the 4400 mAh battery...
     
    Balut, Oct 12, 2008
    #71
  12. ridestp

    chadster

    Joined:
    Sep 16, 2008
    Messages:
    53
    Likes Received:
    0
    Location:
    Granada Hills California

    I just got an email from Acer Texas. they said that they just receive the 4400mah battery today and they will shipping it in a day or two. I guess all of us who bought the 4400mah will have to wait until the end of this week to test it.
     
    chadster, Oct 14, 2008
    #72
  13. ridestp

    rbil

    Joined:
    Aug 14, 2008
    Messages:
    730
    Likes Received:
    0
    Location:
    The Wet Coast, Canada
    All I can say about Acer is that they are a bunch of doorknobs. It's amazing that they can even tie their shoelaces.

    Cheers.
     
    rbil, Oct 15, 2008
    #73
  14. ridestp

    Balut

    Joined:
    Aug 27, 2008
    Messages:
    58
    Likes Received:
    0
    Location:
    Snohomish, WA
    Got an email from Kevin this morning. Battery replacements should ship express from Acer by Friday :)
     
    Balut, Oct 15, 2008
    #74
  15. ridestp

    chadster

    Joined:
    Sep 16, 2008
    Messages:
    53
    Likes Received:
    0
    Location:
    Granada Hills California
    I received my package today and its another 2200mah. the print out was correct 4400mah but the battery was wrong. I have to wait again :( This Blows!
     
    chadster, Oct 16, 2008
    #75
  16. ridestp

    ddlooping

    Joined:
    Sep 12, 2008
    Messages:
    55
    Likes Received:
    0
    Sorry to hear that, chadster, trully terrible service from Acer Texas. :(
     
    ddlooping, Oct 16, 2008
    #76
  17. ridestp

    chadster

    Joined:
    Sep 16, 2008
    Messages:
    53
    Likes Received:
    0
    Location:
    Granada Hills California
    tell me about it.. Just to make this clear. Source IT has nothing to do with this. I'm very satisfied of Kevin's customer service. I will still do business with them. I just hop this will never happen again in my future transaction with them.
     
    chadster, Oct 16, 2008
    #77
  18. ridestp

    Balut

    Joined:
    Aug 27, 2008
    Messages:
    58
    Likes Received:
    0
    Location:
    Snohomish, WA
    Sadly, I kind of expected this after the 4800/2400 mAh battery fiasco, even though Kevin said they assured him there was indeed a 4400 mAh 3-cell. Interesting how the 4400 and 4800 are both double the 2200 and 2400 batteries. Perhaps what Acer had planned when they wrote the service manual was a 6-cell variant of the 2200 and 2400. Regardless, I expect to receive the same 2200 battery when I get home next week. This has been a major pain and had I known, I may have originally ordered the $95 6-cell instead before they went out of stock. Guess I'll email Kevin next week when I confirm the battery shipment error. So much for my fantasy of a 4400/4800 3-cell... :cry:
     
    Balut, Oct 17, 2008
    #78
  19. ridestp

    chadster

    Joined:
    Sep 16, 2008
    Messages:
    53
    Likes Received:
    0
    Location:
    Granada Hills California
    I'm in contact with the ACER rep regarding the issue. i will update you guys on this.
     
    chadster, Oct 17, 2008
    #79
  20. ridestp

    ridestp

    Joined:
    Aug 24, 2008
    Messages:
    40
    Likes Received:
    0
    By rep do you mean Kevin, or someone actually working for Acer?
     
    ridestp, Oct 17, 2008
    #80
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.