password

[ashiquenalakath]

enter your system lock PIN code to unlock this mac





please return this laptop to zara at 0102..............09 you will be compensated. thanks

This message only. what will do?

 

[Ian]

Welcome to the forums. I don't understand the problem, can you please explain a bit more?

Is that the message that appears on the laptop? If so, is it your laptop?

 

[ashiquenalakath]

this laptop is customer laptop

 

[Ian]

It sounds like the laptop belongs to someone else called Zara - why not call the number and find out?

 

[ashiquenalakath]

iam trying . but not that number not correct

 

[PingPongCall]

If taken to a Mac store they can most likely find the owner of that through their records using the serial number of the product.

 

[ashiquenalakath]

ok take back to customer

 

[PingPongCall]

Are you sure this thing isn't stolen property?

 

[ashiquenalakath]

i don't know. that laptop is customer laptop

 

[PingPongCall]

Well you should definitely consider taking that computer to an apple store and having them check it out.

 

[ashiquenalakath]

i am all ready contact for apple care. he told that password store to ssd hard disk .
therefore i am try to flashing ssd

 

[PingPongCall]

Is flashing the drive a good idea, won't the customer lose everything?

 

[ashiquenalakath]

ya .. i am already told to costumer

 

[PingPongCall]

Well shit, sounds like you have the problem figured out then.

 

[ashiquenalakath]

my friend that laptop done. I am flashing the bios chip

 

[PingPongCall]

my friend that laptop done. I am flashing the bios chip

Glad to hear that everything worked out man. Good on you for this one.