My HP lose the internet !!

Discussion in 'Networking' started by jamesbonner, Jul 23, 2015.

  1. jamesbonner

    jamesbonner

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    hello guys,

    I have a really bad problem in my HP 625 laptop, it lose the WiFi sometimes till I have to turn it off and re enable it !
    I never had this problem before, so what may be the problem ? is it the driver ? or the router ? or my laptop network board is damaged ?
     
    jamesbonner, Jul 23, 2015
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  2. jamesbonner

    SLTE

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    It could be any of those things, I suppose. It's hard to tell without more information. As far as the WiFi's concerned, I'd say use a different device on it as a test. If it disconnects for stuff other than your laptop, it's the router. If not, the laptop's the cause.

    Which OS are you running? There might be built-in processes you can use to test the problem.
     
    SLTE, Sep 3, 2015
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  3. jamesbonner

    jamesbonner

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    I'm using Windows 7 as Operating system, and yes I'll buy an external wifi and try it on my laptop, if it still lose the internet then it should be my router, thank you for your help bro
     
    jamesbonner, Sep 5, 2015
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  4. jamesbonner

    LGNPanda

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    Have you tried to update your drivers? Search up Driver Booster by ioBit. You can either purchase it only or google around for their license keys.
     
    LGNPanda, Sep 28, 2015
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  5. jamesbonner

    nytegeek

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    Testing it this way is good advice. It is better to isolate the problem like than to install a third party driver updater as others have suggested. If you choose to go the driver route get the driver update directly from the manufacturer.
     
    nytegeek, Oct 7, 2015
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  6. jamesbonner

    Ishmael

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    I had an HP laptop with the same problem you're having. It just disconnected at random times for no reason apparently. I then discovered that the wifi the laptop had was just faulty.

    Just to make sure. Try opening up the command prompt from your laptop, and try to ping a website - like Google - repeatedly.
    For example, try this "ping www.google.com -t".
    After that, check the time it takes every time it tries to connect. If, say, it repeatedly connects in 10ms but it then suddenly goes to 1000ms or a similar high number, then it means that your wifi device is as faulty as mine was.

    I tried a lot of solutions I've found on the internet, but it just kept doing this problem so I just gave up. My solution was to buy an external wifi device and to use that instead, it's like 10€ or something so it's not like you are replacing something expensive.
     
    Ishmael, Oct 31, 2015
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