I broke a key off

[crackbook]

snapped my backspace key off yesterday Think Acer will sell me a replacement key or whole keyboard for a reasonable price? Or should I go pull a fast one and switch out my broken key with a demo unit :lol:

 

[judeh101]

well, I think you can probably fix it with glue?

 

[sk3rmo]

snapped my backspace key off yesterday Think Acer will sell me a replacement key or whole keyboard for a reasonable price? Or should I go pull a fast one and switch out my broken key with a demo unit :lol:

hi, how did you get about doing this? maybe this is something to look out for..

 

[atarione]

indeed do tell how you managed this feat?

that others might avoid it


perhaps you are the kinda of person that should spring for the extended warr/damage protection plan

 

[Davidcowling]

my mate ripped a couple of keys off his old aspire..

acer wanted 400 pounds to replace it.

 

[crackbook]

I dont think glue will work but I can try.. Otherwise I will wait until broken units are on the market.. It is not Acer's fault, I got rough on the backspace key on accident and hit it from an angle popping it off and breaking the little flange that holds in in place.

 

[crackbook]

Just talked to Acer support and they are sending me a new keyboard. I told them that I did not want to send it in for such a minor issue and that I was a certified technician and they are shipping it out covered under warranty. A+ service!

 

[lotus49]

Wow - I'm impressed. Now that's service.

Much as I love my MacBook Pro, I cannot see Apple doing this.

 

[crackbook]

Applecare has been very good to me too.. now Dell on the other hand :roll:

 

[judeh101]

OMG!!!! I don't believe it!!! Thats the new, and improved Acer.
I will make same excuse to Acer Canada and see what they have to say.. :lol:

 

[crackbook]

They said I should get it in 3-5 days so I will let you know if they keep their word

 

[kevinc628]

That's different case for me. Acer tech wants me to send the laptop in.

 

[crackbook]

Tell them you can repair it yourself. I said I was certified and needed the One for work. Got the new keyboard in 2 days via FedEx??

 

[atarione]

my cat knocked a key off my AAO 110 (he got his claw under the key and popped it loose) happily it didn't break in my case (I believe it was an arrow key) and I just popped it back on

ebay seemed to have no shortage of replacement keyboards when I looked awhile ago.


the keyboard replacement should be not too much trouble as I saw from my hard drive replacement and memory upgrade project a bit ago. just be careful with that little connector cause it is pretty tiny and fragile.