HP envy 17 TouchSmart won't boot-blank screen, 3 blinks capslock, power & F12 on

Discussion in 'Laptop Hardware' started by bighank, Jan 24, 2018.

  1. bighank

    bighank

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    Went through HP suggestions to remove battery and hold power on button for 30 seconds.

    Replaced battery and no change. The power on button is lit along with the F12 button and the caps lock button blinks 3 times. The fan comes on for about 3 seconds and then quits. This cycle repeats with fan cycling on and off. Hard Disk does not seem to run at all. The system is a HP envy 17 TouchSmart with 8GB ram and a 1TB Hard Disk.

    Removed ram and used a pencil eraser to clean contacts then tried replacing ram in different slots, one 4GB stick at a time and both sticks. No change. Tried removing ram and re powering on. No change.

    What do I do next? What is causing the no boot and blinking capslock?
     
    bighank, Jan 24, 2018
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  2. bighank

    something back

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    Welcome to the laptop forums site

    Your problem could be it not detecting the hard drive,the only way to tell is to look at the
    bios settings.

    Press the Power button and then immediately press the ESC key on the upper left of your keyboard, "about once per second". You will soon see a Recovery screen menu that instructs you to press the F10 button to go directly to your BIOS menu then look to see if it lists the hard drive.
     
    something back, Jan 24, 2018
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