help setting up my email account to the linux email

i have only just bought an acer aspire one the other day and must say it has been pound for pound one of the best buys i have made in a long time its small and handles everything i needed it for however im having a problem with my email im with ntlworld (now virginmedia) and followed the step by step guide in the acer mail help but when i get to verifying the account/connecting it takes ages and says something like server unreachable try again later, at first i thought it was a problem with virgin however checked it on my outlook on my desktop pc and it works fine i have double checked all my settings and cant seem to see anything obviously wrong

can anyone please help me out or give me some suggestions.

thanks

 

You have to type the POP3. and STMP. in front of blueyonder in the boxes also make sure you use the user name supplied by the server hope this helps i have blueyonder and have no problems

 

thanks for the reply still cant get it to work.

i must be doing something wrong better keep trying blue yonder is now virgin so shouldnt be a problem

 

Whoops its SMTP. bit of a type error sorry about that

 

I am having a similar problem. Tried various email programs but all I get is bad username or password, both of whiich I know are correct. Webmail works as it should. Any help gratefully received.

Cheers

 

Thanks for providing the answer I was also at a loss. the acer mail program guess the POP and SMTP server is called ntlworld.com but doesn't add the word POP3 and SMTP to the front of them.

POP3.ntlworld.com - port 110 no tick in ssl
smtp.ntlworld.com - port 25 no tick in ssl

Many thanks