Different voltage labeled on battery and case

Discussion in 'Laptop Hardware' started by AzukiB, Feb 1, 2018.

  1. AzukiB

    AzukiB

    Joined:
    Feb 1, 2018
    Messages:
    2
    Likes Received:
    0
    IMG_1006.JPG So recently I opened my refurbished laptop for the first time to clean it, and notice the battery has "DC 11.4V/11,4 = 43Wh/3655mAh" printed on it. But on the case outside it has a sticker with 19V on it. The power plugin hole also has "19V" etched besides it.

    I don't know what's going on, but I've been using a 19V adapter and my laptop does heat up easily and often have problems with touchpad (directly above battery). Also, the area between plugin hole and keyboard is slightly electrified when charging.

    Question is, is it ok to use a 12V charger (because I can't find a 11.4V adapter) or should I get a new 19V battery?

    Thanks a lot for helping!
     
    Last edited: Feb 1, 2018
    AzukiB, Feb 1, 2018
    #1
    1. Advertisements

  2. AzukiB

    something back

    Joined:
    Jun 25, 2011
    Messages:
    1,541
    Likes Received:
    358
    Location:
    North of the Watford Gap ,UK
    Welcome to the laptop forums site


    The charger is always going to be higher than the battery,it needs to be able to supply
    not only the battery but other components.

    Looking on the internet your power supply is correct at 19v

    I would say that you battery voltage is also correct,batteries go from 11.5 volts to about 14 volts.

    Check to see if you vents are free from fluff and dirt if you are concerned about the heat of
    your machine.
     
    something back, Feb 1, 2018
    #2
    1. Advertisements

  3. AzukiB

    AzukiB

    Joined:
    Feb 1, 2018
    Messages:
    2
    Likes Received:
    0
    Thank you! That makes sense! I guess the problems I have are just from poor design.
     
    AzukiB, Feb 1, 2018
    #3
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.