Crystal Web Cam Problems

I am having trouble getting my webcam working in my A150.

I have just done a fresh install of XP Professional SP3 as I am going to be selling it.

It used to work fine under XP Pro, but after I upgraded to Windows 7 it never worked, so I thought it was a Win7 issue, but now its not working in XP.

It has installed fine and shows up in device manager ok, but as soon as I try and use it I get a message saying that its not connected. I haave tried several drivers including the latest from Acers site, but not joy.

Any ideas?

Thanks

 

The firmware onto the webcam board is probably damaged, my was too.

 

Did you manage to get it working.. if so how please?

Thanks

 

Hi,

no, could not fix the cam. I found some software, but it says wrong 'backend IC' and stuff. I bought a new used webcam from ebay. If you like to waste time, then write to Liteon and ask for a solution.

These are the files you would like to experiment with:
N011_webcam
VK221_VK222_Webcam_Firmware

 

Thanks, think I will do the same. I have seen them go for £5 on ebay delivered.

Did you find it difficult to pull the old cam from its connector - mine seems pretty tight?

 

It is a bit difficult, yes, but just hold the plug and draw it from the connector. Did you consider to get a 1.3MP webcam ? I think, they are interchangeable, but I've bought a standard one, because I don't use the webcam and second, I am not sure, if the Atom can handle that much data. Use some double sided adhesive tape (preferable from 3M) to hold the new cam in place.

I did have a Liteon cam, I insisted on buying a Suyin one, because, I don't want to have trouble again.

Btw, what's your's webcam model number ? LIteon 08P017 ?

 

I will just buy the same as what's installed as I am selling the Acer, so I just want a working webcam.

Not sure of the model number until I remove it, but thanks for the removal tips

 

Re: Crystal Web Cam Problems - Update

Just to conclude this post.

I ordered a new webcam off Ebay and fitted today. Hey presto it works. I am so pleased.

Now back to Ebay to list the Acer for Sale

 

Hi,

nice to hear this.

Regards.

 

Thanks for the info.
Can the firmware of the camera be flashed again if damaged ?

 

It could be flashed again, if you could get the right flash software and the firmware, but it is much easier to get a new cam on ebay.

 

definately. It is quite a straight forward job to do too

 

Thanks for the information. So I assume you couldn't find the proper flash software and firmware.
I've found several Crystal Eye webam on ebay, such as this one :http://cgi.ebay.co.uk/ACER-ASPIRE-5...Computing_LaptopAccess_RL&hash=item255ba9c266
But they seem to be for a different Acer laptop model, would they be compatible with the Aspire One (the small black middle part of the webcam looks pretty similar to the one of the Aspire One) ?

 

This is like the one I bought

http://cgi.ebay.co.uk/ACER-ASPIRE-ONE-W ... 2eadaf7285

 

Thanks ! Will try to grab one.