Cannot turn on Bluetooth on Asus X551 M

Discussion in 'Asus' started by Riff88, Nov 6, 2014.

  1. Riff88

    Riff88

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    Hallo,

    I have searched endlessly on Google to try and find a solution to my problem, I hope I can find it here.

    I cannot turn on Bluetooth on my Asus Notebook X551M (Windows 8 - 64 bit)

    Apparently there is a button somewhere on the laptop where you can turn it on, I've looked and searched but cannot find it.

    If I go to SETTINGS > CHANGE PC SETTINGS > WIRELESS then I can see several items such as BROADBAND, WI-FI and BLUETOOTH, but the bluetooth is just a solid grey, there is no way to turn it on. The broadband and wi-fi are turned on, but you cannot set the bluetooth to ON mode.

    I re-installed new drivers (as recommended on the Asus official driver website, but nothing works.

    Please help me to turn it back on!!
     
    Riff88, Nov 6, 2014
    #1
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  2. Riff88

    something back

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    You may require a bluetooth dongle go to places like Ebay and type in Bluetooth dongle
     
    something back, Nov 7, 2014
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  3. Riff88

    Brian8gbSSDLinux

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    Can't say exactly, for Windows 8 as I don't have a Win 8 Computer but based on Windows 10... (Currently using the Technical Review) you should still have Control Panel in there... Look for Windows System > Control Panel

    Go to Control Panel then select Device Manager -
    Just found THIS easier way to get to Device manager (it works in Win !) so it should also work in Win 8.

    In the SEARCH box, type in : devmgmt.msc
    it takes you straight to Device Manager

    In there you will find a left panel showing MOST of the devices currently IN your computer ... Try clicking on the > to left of Network it should 'drop' a list of built in devices such as
    Intel Gigabit Network connection (the connector used to connect directly to a Router)
    Intel WiFi Link 5100 WLAN Card (Wireless LAN)
    and Broadcom ????? Bluetooth - I don't know which one you have... it might NOT be Broadcom card

    IF THERE IS NO Bluetooth there... it isn't fitted! (I bought one of my Samsungs because it SAID - IT HAD Bluetooth - but it didn't... THERE are always ODD versions of any model...

    IF IT IS THERE... but not working... RIGHT CLICK its descriptor From the menu - choose Properties
    it should say (in that next window) why it isn't working...

    SOMETIMES you need to use the right click menu to Uninstall a device (Bluetooth in your case)
    THEN switch OFF the computer and THEN START it again (do NOT just ReStart!)

    It should detect a Bluetooth device and re-install it for you...Given a chance... choose to tell it where the driver you downloaded is... instead of letting it choose the same old - same old driver

    Hope this solves your problem.
     
    Last edited: Nov 9, 2014
    Brian8gbSSDLinux, Nov 9, 2014
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    Ian likes this.
  4. Riff88

    TheRedCap

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    They sell external bluetooth adapters that aren't bad. They might even work better then the one built in.
     
    TheRedCap, Jan 14, 2016
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  5. Riff88

    CARLosDUTY

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    I THINK THIS LAPTOP DOESN´T HAVE BLUETOOTH, I HAVE AN X551M AND I CAN´T FIND BLUETOOTH OPTIONS ANYWHERE
     
    CARLosDUTY, Aug 4, 2017
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