built-in webcam stopped working

Discussion in 'Laptop General Discussion' started by theateist, Jun 25, 2021.

  1. theateist

    theateist

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    Jun 25, 2021
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    My built-in webcam stopped working.
    My setup:
    • Model: MSI GE62VR 6RF Apache Pro
    • Windows: Win10 Pro Version 21H1 Build 19043.1052
    • Firmware: E16JBIMS.110.
    I do NOT see the camera in Device Manger. Not even under "Device Manger -> Imaging devices". And not even when "Device Manger -> Show hidden devices" is selected.
    The Dragon Center does NOT show the camera too. The "Fn+F6" doesn't do anything. But, I think it won't help anyway since the camera is even not shown in Device Manager.

    I tried to:
    1 - reinstall Windows
    2 - replace the camera itself (BNA716YTK-300)
    3 - replace LCD LED screen video cable (MSI16J1 EDP Cable 30PIN, K1N-3040035-V03)

    But, nothing helped. Any ideas what can be wrong?
     
    theateist, Jun 25, 2021
    #1
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