Are original batteries covered by warranty?

Discussion in 'Acer Aspire One' started by sandydoull, Jul 24, 2009.

  1. sandydoull

    sandydoull

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    Got a warning when i booted into ubuntu that my battery has only 47% capacity left is this normal? Are batteries covered by warranty, the computer is only 8 months old! Here's my batteries readout:

    Battery #1 : present
    Remaining capacity : 1045 mAh, 100.0%
    Design capacity : 2200 mAh
    Last full capacity : 1045 mAh, 47.50% of design capacity
    Capacity loss : 52.50%
    Present rate : 0 mA
    Charging state : charged
    Battery type : rechargeable, LION
    Model number : UM08A73
    Serial number : 0D98
    (is there any tool available in ubuntu to try recover some of the batteries health?)

    One final question, what is the best way of preserving the battery, i generally run the battery down once or twice a day and the rest of the time it's on AC.
     
    sandydoull, Jul 24, 2009
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  2. sandydoull

    judeh101

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    You should NEVER run down the battery. It is extremely bad to do so.
    Yeah, just phone up acer, they'll send you a new battery :)
     
    judeh101, Aug 12, 2009
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  3. sandydoull

    sandydoull

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    When i say run down I mean running it down to 10% charge where it is set to shut down the computer, I have tried doing support via email, but so far after nearly three weeks i have received one email telling me to update my bios, did that surprise surprise it didnt help, last time i check i had like 500 maH capacity!! I guess i might try phonin them it would seem there is definitely something wrong with the battery!

     
    sandydoull, Aug 12, 2009
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  4. sandydoull

    judeh101

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    YOU MUST phone them, their emailing service is extremely bad. When phoning em', tell them that you're a technician, so that it makes you sound smarter.
     
    judeh101, Aug 14, 2009
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  5. sandydoull

    sandydoull

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    The battery is only covered for 6 months, it's as if they know the batteries are gonna crap out, pretty shady customer service if you ask me, is it ev en legal to sell anything without at least a years guarantee?!

    Well I've since received a 9 cell 7800mah from a honk kong ebay seller, getting 7-8 hrs with wifi on, only on the second charge so i'm pretty impressed so far, more details in the "ebay sellers" thread( hardware>>batteries section )
     
    sandydoull, Sep 8, 2009
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