acer aspire v15 nitro recovery disc problems

Hi looking for assistance guys. Bought new aspire v15 nitro preloaded with windows 8.1. I completed free upgrade to windows 10. was unhappy and followed procedure for rollback to windows 8.1. Procedure didn't complete and I was left with blue screen error message code 0x0000225. I contacted acer who informed that I needed to buy recovery discs costing £51 which I did, grudgingly. I have attempted to use them but I get a message instructing me to delete data files from my HD before recovery process. I contacted acer again who then inform me I need to download partition tool for HD, I was advised to use partition wizard but I was unsure which product file to download. I've tried 2 (32 bit & 64 bit) copied files to usb and tried them on laptop but it doesn't recognise them. I'm at a total loss as to how I can get my laptop up and running again. Can anyone advise how I proceed with this? Assistance greatly appreciated!

 

You may still have a recovery partition on your hard drive try pressing alt and f10 together
after pressing the on button.

Question are you altering the motherboard settings to enable you
to boot from the usb drives using the f2 to go to the motherboard settings
then altering the boot order.

A great partition program is Aomei partition assistant standard, and be found here,

http://www.disk-partition.com/

If you require another partition manager then super fdisk can be obtained here,

http://www.freewarefiles.com/Super-Fdisk_program_44285.html

To use super fdisk it will need to be written to a cd disk,
then to run from the cd ,you will need to power on then press f2
then alter the boot settings in the motherboard, to boot from cd/dvd first.

Here's a couple of links to download windows setup-and-recovery-disks
you will need the serial number handy.

http://www.laptop-forums.com/threads/windows-setup-and-recovery-disks.25167/

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

 

Thanks for the prompt reply. I've tried using alt/f10 but just get the same blue screen msg. I will try the download for disk partition- fingers crossed it works!

 

If you decide to obtain one of the windows I.S.O files via the Microsoft site
then a small free program called rufus will help you to make a bootable
flash drive from that I.S.O. File for use now or in the future. Then all you have to do is press F2
to alter the boot sequence.

Here's a link to rufus,

http://rufus.akeo.ie/